Case Study
Fixwerks: Experts in Electrical and Handyman Services - We Source the Right Parts for you!
This case study focuses on Fixwerks’ repair services, specifically highlighting their ability to replace unique lighting features and provide alternative repairs for renovations. This case study intends to showcase Fixwerks’ expertise in finding suitable parts for obsolete components and their capability to resolve issues with unique cabinets.
1. Unique feature lighting and ceiling lights in several areas in the office are not working affecting employees in the office. Employees have to work in darkness in certain parts of the office.
2. Cupboard is tilted and uneven, this leads to it not being able to close and affecting the storage area beside it.
1. Assessed and found internal circuitry is faulty with components such as drivers and transformers faulty. We have to source the right parts to replace.
2. Assessed the hinges to be faulty. Replace overhaul, new hinges, and sliders for entire stores. Prevent wear and tear over time.
1. Office is bright again and able to find suitable new light fixtures to replace old obsolete models.
2. Without having to do major renovation to the stores, the office now has well functioning cabinets.
- CHALLENGES
The first challenge presented to Fixwerks was the malfunctioning unique feature lighting and ceiling lights in various areas of the office. This issue greatly affected the employees’ productivity as they had to work in darkness in certain parts of the office. The second challenge was the uneven and tilted cupboard, which prevented it from closing properly and negatively impacted the adjacent storage area.
- Solution
To address the lighting issue, Fixwerks thoroughly assessed the problem and identified that the internal circuitry was faulty. Components such as drivers and transformers needed to be replaced. However, due to the uniqueness and obsolescence of the lighting fixtures, sourcing the right parts proved to be a challenging task. Through their extensive network of suppliers and industry contacts, Fixwerks was able to locate suitable replacements and successfully replaced the faulty circuitry. This not only restored proper lighting in the office but also ensured the availability of new light fixtures to replace the old obsolete models.
To rectify the issue with the tilted cupboard, Fixwerks examined the hinges and found them to be faulty. To prevent further wear and tear, they decided to overhaul and replace the hinges and sliders for the entire storage area. This solution not only resolved the immediate problem but also ensured the longevity of the cabinets without the need for major renovations.
- Result
The implementation of the solutions provided by Fixwerks yielded positive outcomes for the office and its employees. Firstly, the office is now bright again, providing a well-lit working environment for all employees. Additionally, the ability to find suitable new light fixtures for the obsolete models ensured that any future lighting issues could be promptly addressed.
Secondly, the well-functioning cabinets resulted in an improved storage area for the employees. The replacement of the faulty hinges and sliders not only fixed the issue of the cupboard being unable to close properly but also prevented any further damage or inconvenience caused by wear and tear. This alternative repair approach saved the office from the need for major renovations, minimizing both costs and disruption.
- Conclusion
Fixwerks’ exemplary repair services have effectively addressed the challenges faced by the office, ensuring a better working environment for its employees. By showcasing their knack for finding suitable parts for obsolete components and providing alternative repair solutions for unique cabinets, this case study highlights Fixwerks’ expertise and commitment to delivering exceptional repair services. Whether it’s resolving lighting issues or enhancing cabinet functionality, Fixwerks has proven to be a reliable partner in meeting their clients’ repair needs.
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